Role-based access
Control who can view, manage, or export data.
SmartCounter Super AppOne app for all of your visitor data.
Dashboard, store analytics, demographics, heatmaps, events, and data export in one place — with access set by role and location, for retail and malls alike.
Product tour
Everything your team needs, without switching apps.
Basic plan
Today at a glance
Total traffic, visitors, visit duration, and passers-by — with an hourly chart and location ranking.
- Filter by store, mall, and period
- Hourly entries and exits
- Automatic location ranking
Basic plan
Compare periods and spot patterns
View traffic by hour, day, and week, compare it with previous periods, and drill down to every entrance.
- Comparison with previous periods
- Breakdown by entrance
- Weekday and weekend patterns
Add-on
See busy areas and the ones people skip
Relative density and dwell time by zone to plan products, promotions, and walkways.
- Zones you define
- Dwell time per zone
- Before-and-after layout comparison
Basic plan
Log events, measure their impact
Mark promotions, launches, or mall events, then compare visits during the event with a baseline.
- Event calendar per location
- Active, upcoming, and finished states
- Comparison with a baseline period
Confirmed on survey
Understand your audience in aggregate
Gender and age-group shares to tailor promotions — without storing anyone’s identity.
- Gender and age-group shares
- Comparison between locations
- No identities or face recognition
Basic plan
Take data into your own reports
Download data for the selected filters for internal reports or further analysis by your BI team.
- Matches your location and period filters
- Spreadsheet formats
- Export rights set per role
Built for organisations
Designed for businesses with many locations and teams.
Location scopes
Store managers see their store; management sees every location.
Opening hours per location
Analytics follow each store’s or mall’s opening hours.
Retail and malls in one account
Separate workspaces for retail and malls, each with its own counting logic.
Activity log
User activity history for internal audits.
Guided tour
New users get up to speed with an in-app interactive tour.
Architecture
From camera to decision.
- 01Cameras at entrancesNew cameras or existing CCTV that passes the survey.
- 02Video processingMovement is turned into line crossings and zone presence.
- 03Aggregate numbersOnly counts per time, entrance, and area are stored.
- 04SmartCounter Super AppDashboards, analytics, events, and export with role-based access.
- 05Your team’s decisionsRosters, promotions, layouts, and branch reviews.
Conceptual flow. The final architecture is confirmed during the site survey.
See the Super App with sample data, tailored to your business.
Choose retail or mall when you book, and we’ll prepare the right view.